Panel Discussion on Consumer Complaints

Scott Pluta, Assistant Director of the CFPB; Larry Hattix, Ombudsman of the OCC; and Tom Candon, Deputy Commissioner of Banking and Securities for the Vermont Department of Financial Regulation, discuss consumer complaints on a panel moderated by Chuck Cross of CSBS.

Here’s the panel in action:

Scott Pluta, Larry Hattix, Tom Candon, and Chuck Cross

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