This morning we kick off with the Regulator Meet & Greet Breakfast from 8:30 to 10:00 am. This breakfast gives members of industry a chance to sit down and meet face-to-face with their state regulators.
Following the breakfast, the General Session begins with remarks by Holly Petraeus, Assistant Director of the Office of Servicemember Affairs at the Consumer Financial Protection Bureau (CFPB).
Next up will be a dialogue on consumer complaints from 10:45 am to 12:15 pm. This panel will feature Tom Candon, Deputy Commissioner of Banking & Securities of the Vermont Department of Financial Regulation; Scott Pluta, Assistant Director of the CFPB; and Larry Hattix, Ombudsman of the Office of the Comptroller of the Currency (OCC). The panel will be moderated by Chuck Cross of CSBS.